Step 1. Select the option to send via Mobile Number / NIRC. Enter your own PayNow account and ensure that the Entity Name shows up

Step 2. Select the option to send via Unique Entity Number (UEN). You should be able to see the Entity Name with a dash.

Step 3. Enter 200918939G under the Unique Entity Number (UEN)

Upon entering the UEN, you should be able to see VCG PARTNERS PTE. LTD SMARTLY

As of now, this is one of the methods to resolve the issue. We have already informed DBS about this issue, and we apologise for any inconvenience caused.

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